Challenge

• The maintenance team was not performing to its full potential.
• The maintenance and operations department were not cooperating optimally.
• Several key maintenance staff members were close to their retirement.
• Need for improvement of efficiency and effectiveness of the maintenance team.
• Improve the cooperation of the maintenance and the operations department.
• Capture the knowledge of retiring key maintenance staff

Solution

Stork Asset Management Consultancy performed a comprehensive maintenance audit followed by the implementation of process and organizational changes aiming for increased cooperation, efficiency and effectiveness. A change management process in which Stork explicated the tacit knowledge and the intellectual capital of the ageing Sonac maintenance team.

Benefits

• Reduction of 10 FTE’s without redundancies
• Reduction of work orders
• Increased control of work orders
• Change from reactive into improvement orientated maintenance team
• Knowledge transfer within the maintenance team Increased joy and satisfaction of work (e.g. significantly reduced sick leave)